Privacy Policy

Effective: June 2025

Dr. Wasim School of Medical Education (DW-SME) is an academic platform created to support medical, dental, pharmacy, and allied health students in Pakistan and abroad. Our purpose is straightforward: to offer structured, reliable, exam-focused learning in a safe and academically honest environment.

This Privacy Policy explains how we handle your information, why we collect it, how we protect it, and how it supports both your learning journey and the smooth functioning of our platform.

1. Our Educational Purpose

DW-SME exists purely as an educational institution.
We help students prepare for major local and international exams, including FCPS-I, JCAT, EMREE, MRCP, PLAB, USMLE, DHA, HAAD, MOH, and others.

Beyond exam preparation, we offer:

Clinical examination training
Online OPD sessions
Research guidance
Notes, recalls, mock tests, and structured learning pathways
Academic support at every stage of a student’s career

Everything we build is designed to strengthen learning, improve outcomes, and provide accurate, trustworthy educational guidance.

2. Information We Collect

To keep the platform functioning smoothly and securely, we collect the following information:

Name
Email and WhatsApp number
Academic background and exam targets
University/college and qualifications
Login activity such as IP address and device type
Browser details and usage analytics
Subscription history and course engagement
Mock test results and learning progress
Payment confirmations from partner banks/digital wallets
Details of sessions conducted through drwasim.sme@gmail.com

We do not store or access credit/debit card information but if necessary at any stage can switch to store it i.e. if requirements of the banks, payment gateways, checkouts etc.

All personal information is kept confidential and stored securely.

3. How We Use Your Information

Your data helps us provide a smooth, personalized, and academically meaningful experience.
It may be used for:

Platform Access & Account Management

Login authentication
Subscription activation
Access to enrolled courses and materials

Performance Tracking

Mock test analytics
Progress summaries
Certificates where applicable

Communication

WhatsApp and email updates
Program announcements
Exam reminders
Important platform alerts

Enhancing Your Learning Experience

Personalized course recommendations • Study suggestions based on your interests and exam targets • Content improvements driven by aggregated analytics

Platform Security

Fraud detection
IP/device monitoring
Usage pattern analysis

Internal Operations & Marketing

DW-SME may use your information to support academic campaigns, outreach, and platform growth. This helps us keep the platform running efficiently and deliver a better experience to all users.

Success Stories & Public Recognition

We may publicly share:

Your name
Photo (if provided)
University/college
Qualification or current role
Exam you enrolled for or passed (along with result card etc. if provided)

This helps motivate other students and celebrate achievements.

Authorized Third-Party Services

DW-SME may share limited user data including name, phone number, and email with trusted third-party service providers when doing so benefits students or supports essential operations of the platform.
Examples include:

Payment processors
Hosting and cloud services
Learning analytics tools
Communication services (email/WhatsApp)
Video delivery or live-class platforms
any other services etc.

Confidential details such as CNIC, PMDC number, passport number, or home address are never shared, unless required by law or official government authorities.

DW-SME may also use all user session data, communications, and academic activity connected with accounts registered under drwasim.sme@gmail.com or any other official account for operations without any restriction.

4. Subscription & Access Rules

Subscriptions activate immediately after payment.
Access remains available only for the duration stated at purchase.
Subscriptions do not auto-renew unless selected by the user.
Accounts are strictly individual; sharing is not allowed.
No refunds once digital content has been subscribed.

To maintain fairness, DW-SME may monitor for unusual login or sharing patterns and can terminate any user at any stage if violation occurred without refund of fee.

5. How We Protect Your Data

Keeping your information secure is central to our work.
We use:

Encrypted website sessions (SSL)
Secure, monitored, firewall-protected servers
Strict role-based access for admin/tutor accounts
Daily backups and threat monitoring
No storage of financial card details unless necessary by banks, payment gateways, any other services etc. • Compliance with SECP, PTA, and digital data guidelines.

6. Cookies

We use cookies to:

Maintain your login session
Improve browsing speed
Analyze platform usage
Prevent unauthorized access

You may disable cookies through your browser, although this may affect platform performance. Cookies are enabled by default in case of registration but can be disabled as stated.

7. Third-Party Data Sharing

DW-SME may share limited user information (such as name, email, WhatsApp number, or course engagement details) with trusted third-party vendors when such sharing directly supports:

Better academic services for students
Improved communication or updates
Technical support and platform stability
Learning analytics and program improvement
Delivery of course-related materials
Verification, certification, or mentorship services
Operational needs of DW-SME (e.g., security, payment, hosting)

In all cases:

Sharing is minimal
Data is handled securely
Confidential information (National ID card number etc.) is never disclosed

This ensures that students receive improved services while the platform operates efficiently and safely.

8. User Rights

You are entitled to:

Access all your enrolled courses during the active subscription
Request correction of inaccurate personal details
Request a summary of your stored account information and will be provided as per convenience date and time without any time restrictions.

However, to preserve academic records and platform integrity:

Data deletion is not offered
Removal of testimonials, photos, or academic highlights is not available
Withdrawal of consent after submission is not applicable
Session data, usage history, and performance records remain part of DW-SME’s internal academic archives

These records support academic verification, platform quality, and internal auditing.

9. Legal Identity & Contact

Dr. Wasim School of Medical Education
SECP-Registered
CUIN: 0264493
Email: support@drwasimsme.com, drwasim.sme@gmail.com
WhatsApp: +92 345 4152277
Website: www.drwasimsme.com

10. Policy Updates

DW-SME may update or revise this Privacy Policy at any time.
Any update becomes automatically applicable to: All existing, past and future users. The users understand that any changes or updates occurred in the privacy policy will be applicable to all the users (in past, present or future) of the platform.